Hospice Palliative Care Services “Why palliative care and why now?” Hospice of Santa Cruz County (HSCC) leaders Michael Milward, Executive Director, and Kieran Shah, Chief Strategy Officer addressed this question for the December HIPC audience. Studies have shown that patients who communicate with providers early on about serious and terminal illness have better outcomes. With this in mind, HSCC unveiled their Palliative Care Pilot in January of 2016. In this same year, Hospi