HEALTH IMPROVEMENT PARTNERSHIP

OF SANTA CRUZ COUNTY 
2019
ANNUALREPORT
www.hipscc.org   |    (831) 430-5606
HIP Member Organizations / Board of Directors

Cabrillo College

Central California Alliance for Health

Community Foundation Santa Cruz County

County of Santa Cruz Health Services Agency

County of Santa Cruz Human Services Department

Diabetes Health Center

Dientes Community Dental Care

Dignity Health Dominican Hospital

Dignity Health Medical Network

Encompass Community Services

Hospice of Santa Cruz County

Janus of Santa Cruz

Pajaro Valley  Community Health Trust

Palo Alto Medical Foundation

Planned Parenthood Mar Monte

Salud Para La Gentey

Santa Cruz Community Health Centers

Santa Cruz County Medical Society

Stanford Children's Health

Sutter Maternity & Surgery Center

United Way of Santa Cruz County

Watsonville Community Hospital

On behalf of the HIP Team, I am pleased to present HIP’s 2019 Annual Report to our community of partners. What an honor to be in service to your organizations' collective pursuit of health and wellness for all residents of Santa Cruz County. Thank you for the collaborative spirit embodied through your commitment to HIP. 
 
Onward to 2020!

 

~Elisa

Elisa Orona, Executive Director

Health Improvement Partnership Santa Cruz County

YEAR IN REVIEW

As we head into 2020, it is exciting to share the progress we have made toward the goals of the HIP Strategic Plan published in 2015. With the implementation of the Affordable Care Act and our partners’ individual and collaborative efforts to strengthen the safety net, Santa Cruz County has expanded coverage and access, as well as improved quality of care. However, challenges for patients persist in the system and looming threats to the ACA require that HIP continues to serve as a nexus of collaboration, innovation and activism.

 
The 2019 HIP Annual Report provides an overview of accomplishments this year, complimented by the HIP Strategic Framework and 2024 HIP Horizon. Together, these visuals ground us in HIP’s mission, as well as our role in supporting healthcare partners in their goals and collective efforts to address social determinants of health and achieve health equity. 


This year, an expanded version of our Annual Report will live on our website to provide further details on HIP’s array of programs. We also envision that the 2024 HIP Horizon serve as a dynamic visual representation of our agility and responsiveness to the constant change in the healthcare environment.

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From Left: Rodsyl Ryan Magcuyao (Operations Manager), Patrick Sullivan (HIP Intern), Coral Brady (Program Assistant), Shelly Barker (Program Director), Ciaran Murphy (Coalition Assistant – VISTA), Elisa Orona (Executive Director), Sarah Adler (Program Analyst), Anais Muller-Cohn (Operations Assistant), Maritza Lara (Program Manager), Rita Hewitt (Program Coordinator)

HIP Program Highlights

Annual HIP Community Forum (Community Forum)

The HIP Community Forum embodies the core of HIP’s work: to improve the health of the community through collaborative partnership. The Community Forum convenes a wide spectrum of Community Members, from students and individuals to stakeholders and Elected Officials, to celebrate local achievements and listen to nationally renowned experts. 2020 will see the 13th year of the Community Forum.

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Complex Care Coordination (CCC)

Aware of the local landscape with regard to Complex Care Coordination, HIP has been promoting awareness of and alignment among various programs. The programs below are focused on improving care and health outcomes for our community’s most complex patients by supporting their needs through coordinating care across care settings including hospitals, primary care, and social service organizations. In partnership with the Santa Cruz Health Information Organization, HIP provided leadership in the process of selecting a community care coordination platform for client data sharing. With improved information sharing systems we expect patients to experience better care and health outcomes. The HIP team is deeply invested in a collaborative approach to problem solving; we actively promote awareness of specific local care coordination programs and facilitate their alignment. Read more...


List quote from 2018 Annual Report: “One patient with type-2….applications.” - Salud Para La Gente

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Continuing Medical Education (CME)

Ask Shelly and Elisa about the program summary

Link: https://www.hipscc.org/cme

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DataShare Santa Cruz County (DataShare SCC)

DataShare Santa Cruz County (Data Share SCC) officially launched in March! DataShare SCC is an interactive data platform with local, state, and national data. Users can explore and analyze Santa Cruz County data from over 230 indicators/30 sources that are automatically updated when new data is available. A goal of the HIP-led DataShare SCC Steering Committee is for the website to promote equity by highlighting disparities in our community. 2,300 users since the site launch in March 2019 

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Empathy Effect (EE)

In November 2017, the Health Improvement Partnership and the Pajaro Valley Community Health Trust sent a dynamic pair of nurses, Martha Quintana and Maritza Lara, to an Institute for Health Care Communication (IHC) “train the trainer” workshop titled, The Empathy Effect (EE) Countering Bias to Improve Health Outcomes. The goal of the EE workshop is to enable health center staff to improve their empathy conveyance skills.

 

Text and quote from 2018 Annual Report; do not include the statistic

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HIP Council (HIPC)

Anais - update spreadsheet
Ryan - write up: Overview, list of 2019 topics
 link to HIPC blog
Link: https://www.hipscc.org/blog
Text from 2018 annual report

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Integrated Behavioral Health Action Coalition (IBHAC)

Link: https://www.hipscc.org/ibhac
Picture from 2018 Annual Report

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Quality Improvement (QI)

Run this by Elisa if she wants to put this on there, as it is a mostly alliance based project according to Shelly

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SafeRx Santa Cruz County (SafeRx)

SafeRx Santa Cruz County (SafeRx) is a local opioid safety coalition comprised of social service, government, behavioral health, and healthcare organizations dedicated to aligning and accelerating existing efforts around safety, awareness, harm reduction, and best practices for opioids and other substances.
Link SafeRx Facebook

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Safety Net Clinic Coalition/Medical Directors 

The Safety Net Clinic Coalition (SNCC) is a collaborative group where operational and medical clinic leaders discuss how to improve health outcomes and access for Santa Cruz County residents who receive care through publicly-funded programs, such as Medi-Cal, and the uninsured. At SNCC, members work together to develop solutions to address common challenges, share expertise and best practices, and improve the quality of care. SNCC balances the clinical and organizational strengths of each safety net partner and leverages available dollars to ensure maximum stability to operate as a comprehensive, well-coordinated system of high-quality, affordable care.
Infographic from 2018 Annual Report - SNCC vs. SNCC MD

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Workforce Development

HIP supports the development of a strong, knowledgeable workforce through programs that enhance the skills of healthcare providers, non-licensed clinical staff, and management. The number of Full Time Equivalents licensed health care providers in the Safety Net Clinic Coalition (SNCC) grew by 157% from 2012-2016. Although the safety net workforce has grown, workforce supply and demand continues to be a priority for local healthcare leaders.

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FINANCIAL HEALTH
ASSETS 

Total Checking/Savings             473,154.53

Total Accounts Receivable        337,040.07

Total Other  Current Assets        15,738.76

Total Assets                          825,933.36

LIABILITIES & EQUITY

Total Liabilities                                 90,324.74

Equity                                                735,608.6

Total Liabilities & Equity    825,933.36